Check hospital and doctor credentials in India
Check a hospital's or doctor's claims with the organization that issued them. In India, NABH publishes which hospitals it accredits, JCI publishes its own list, and the National Medical Commission publishes the Indian Medical Register of doctors registered with State Medical Councils. This guide shows where to look, what each check does and does not tell you, and what to ask a facilitator, including us.
Check hospital accreditation on the accreditor's own list
Accreditation means an independent body has assessed a hospital against published standards. It is a useful first check, but it does not tell you whether a particular doctor or treatment is right for you.
NABH (National Accreditation Board for Hospitals and Healthcare Providers) publishes a directory of accredited, certified and empanelled organizations that you can filter by state, city and speciality. JCI (Joint Commission International) publishes a separate list of the organizations it accredits outside the United States. Search for the exact hospital name and city: a hospital group's accreditation can cover some of its sites and not others.
NABH notes on its directory that some entries may be temporarily incomplete while its data moves to a new website. If a hospital you expected is missing, ask the hospital for its certificate and confirm the details with NABH directly.
- Is the exact hospital and branch you would attend on the accreditor's own list?
- Which accreditation is it, and what validity dates does the certificate show?
- Does the scope of the accreditation include the service you are asking about?
Confirm a doctor's registration
Doctors who practise modern medicine in India are registered with a State Medical Council. The National Medical Commission publishes the Indian Medical Register, which you can search by name, registration number, year of registration or council. The Commission notes that the data is being updated, so a missing entry is a reason to ask, not proof of a problem.
Ask the hospital for the doctor's full name, registration number and council, then search the register and check that the name and qualifications match what you were told. Dentists and practitioners of other systems of medicine are registered with different councils; ask which register applies and check it there.
A register confirms registration. It does not show how often a doctor performs a particular procedure or what their results are, so ask the treating team directly.
- The doctor's registration number and the council that issued it
- Specialist qualifications relevant to the treatment being discussed
- How often the team performs this treatment, and how complications are handled and reported
Read figures and claims carefully
Success rates, rankings and starting prices are hard to compare between hospitals. Ask how a figure was calculated, over what period, for which patients and who published it.
A written, itemized estimate issued after a doctor has reviewed your records tells you more than an advertised price. Ask what the estimate assumes, what it excludes and what happens, and who pays, if your stay is longer than planned or complications occur.
Compare hospital proposals line by lineQuestions to ask a medical travel facilitator
Facilitators, Prognova included, coordinate the practical side of a trip. They do not treat patients, and they should be clear about what they do, how they are paid and which hospitals they work with.
NABH also runs an empanelment programme for Medical Value Travel Facilitators. If a facilitator says it is empanelled, ask for the details and check them with NABH.
- Which legal entity am I dealing with, and where is it registered?
- Which hospitals do you work with, and is there a written agreement with each?
- How are you paid: by me, by the hospital or both? Do you receive referral fees?
- Who sees my medical records, why, and how are they stored?
- What happens if my plans change or something goes wrong during treatment?
Keep this checklist
Print this page or copy these headings into your notes. Keep sensitive medical details out of public planning tools.
- Hospital name, branch and city exactly as they appear on the accreditor's list
- Accreditation body, certificate validity dates and scope
- Doctor's registration number and council, checked on the register
- How any outcome figures and prices were calculated
- The facilitator's legal entity, payment model and hospital agreements
- Who to contact about complications, in India and at home
Sources and further reading
Sources checked on 23 October 2026. Official guidance can change; follow the current instructions relevant to your circumstances.